Ford Motor Complaint - Tires and service
WINNIPEG, MINNESOTA -- we complained that our focus had a shimmy in the front end when it went in for the 30,000 oil change. The service guy said it was mud in the tires. No mention of rotating the tires. Then we went for the 40,000 oil change and were told we needed 4 new tires because one was over worn.
NO one mentioned rotating the tires. We then took the car in about the shimmy and were told we needed 4 new tires and the shimmy would go away, and still no one rotated the tires. I was told that we would be informed if there were a problem but not I suppose if you happen to be a female with just a Ford Focus and not a Mustang.
We were then told that the warranty on the tires ended at 20,000 kms. Now everyone should now know that Ford tires only last 20,000kms so it will cost you a new set of tires every year and they said the tires were worth 150 dollars each. Am I stupid to think that tires on a car should last longer than 20,000 especially when the service manager said normally the tires would last 80,000 to90,000 kms. Yes we are a tad upset. No we will not purchase another Ford.
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