Conn's Appliances Complaint - Where's the service?
Resolution Update on 06/03/2009:
Well, Conn's and LG didn't resolve my issue, I had to do it myself with the help of a My3cents member. Turns out that My Range was not getting enough power from my Plug, which could have been caught from Day one, had Conn's or LG had very well trained service techs. They tested the line for 240 volts, but not the AMPS. The service techs were the ones who told me that the ranges were defective, but, surely, not 3 ranges.
DALLAS, TEXAS -- We bought a LG Range from this store on March 30, 2009, it's May 28, 2009 as I write this review we have yet to see how this stove works. We got the stove from the Wheatland store in Dallas. When we got the stove home, it never worked. Now, I will tell you that this was the floor model that we bought, but yet still, it was brand new with plastic on it. Anyway, they wouldn't exchange it so it went through 2 months of trying to repair it. LG finally said, replace it.....guess what, when we got the new unit in, it does the same thing, which is nothing.
We have good power coming from all my outlets, the cord is the exact cord that the unit calls for and it's property hooked up. The first unit took 2 conn's techs to try to get it to work, they replaced everything, still didn't fix the problem.
Now, I have to try to get a replacement range, it will NOT be LG, they look good, but so does a beautiful lady with HIV or AIDS, not worth the trouble.
Also, I don't like how Conn's didn't take care of the issue from day one, instead of making us wait months, if the products don't work, they just don't work, replace it and move on.