Federal Express Corporation Complaint - FedEx Poor Customer Service failed to delivery on time
EAST HARTFORD, CONNECTICUT -- I purchase two cell phones online and was waiting for it anxiously. I used FedEx two days delivery expecting that I would receive it on 5/28/09. FedEx tracking said it is scheduled to be deliver on the 28th and the status on the website said the package was out for delivery at 6:38 AM. I waited and waited....Still no show. At 8:30 PM, I check FedEx website again and they status changed to "Exceptions" delay and rescheduled for delivery on the 29th. I am paying for 2 days shipment and have to wait for 3 days. I would never use FedEx service again. Also, I purchase some cologne from Fragrance.net and they used UPS. The shipment was shipped on the same day as my cell phone and I receive it at 6:10 PM. Next time use UPS and forget FedEx. They sucks! This is not the first time FedEx fail to delivery a package on time. It can't take FedEx 12 hours and still can't delivery my package on time.