Photo-Saver Software Complaint - Photo-Saver is a scam

Review by dumbau on 2009-05-29
Do not trust this company. I saw the low price ($16 USD) and 100% guarantee but made the mistake of not clicking to read the details of the guarantee. To get the promised refund when the software does not work as promised, they require you to send you memory card to England before they will give you a refund. You read that right. You have to send them property that you did not purchase from them, give them access to potentially private information and pray that they will return the memory card and your money. Note that my memory card is worth more than $16.
Hopefully, I can save someone else the trouble of falling for this scam.
Anyway, the software didn't work. It was able to find about 15 or 20 photos but downloaded almost 1000 useless files onto my computer. So I downloaded another package that had a free trial and it was able to restore about 100 photos and video files off of the memory card within about 30 minutes for less than twice the cost -- less if you consider the postage and insurance cost plus the risk of sending my property to Europe.
Comments:4 Replies - Latest reply on 2009-05-30
Posted by Anonymous on 2009-05-29:
I use an excellent and free program called Diskdigger. It not only finds photos but just about any other type of file.

Posted by dumbau on 2009-05-30:
Update: I filed a complaint with the Photo-Saver's checkout company swreg.org. Oddly enough, the charge has not hit my credit card yet. If SWreg does not give me the refund within 3 business days. If and when the charge does come through, I will file a protest with the credit card company.
Posted by DigitalCommando on 2009-05-30:
Good job moddy.
Posted by D. on 2009-05-30:
Thanks PassingBy! Now if I EVER lose the picture of Old F's colon...I'll know it may not be lost forever!

Your Name:
(displayed with your comment)
Your E-mail:

Your Experience/Advice:
Check spelling

By clicking submit you agree that you have read and accept the Terms of Service & Privacy Policy.

Note: All comments are reviewed by a moderator before being published. Please be sure to read our guidelines before commenting.