Linksys Informative - Wireless Router Not So Easy To Install
Due to lightening striking near our home the other day, we lost a number of devices in our home. One device that stopped working was our home network router (Netgear).
Found a good deal at Best Buy on a Linksys N-Ultra RangePlus (by Cisco). It was on sale for $79 and we had a $10 coupon, so we got it for $69. Figured Cisco was a top brand name so I went with it. It had the new wireless-N protocol, along with supporting B/G (older wireless protocols). Claimed it had extended range as well. All good things.
Got home and started to set it up. I followed the instructions which wanted me to use the CD first before plugging anything in. Once I got to the steps to plug in the router, the setup program was unable to find the router. My computer (Thinkpad laptop running XP Pro with latest service packs) could not seem to connect to the router. I made sure all my firewall stuff was turned off, etc. It just kept saying it could not find the router and to make sure it was turned on, which it was.
I then tried connecting directly to the router via my browser. This seemed to work as I was granted access to login to the router admin tools. From there I tried to manually set it up, and it seemed to work fine. But I was still unable to connect from my laptop (via wireless).
Next I decided to give the CD a try again. This time it worked! It said everything was setup and working perfectly, I was all done... or so I thought.
Apparently their idea of "working" does not include the wireless, which again still did not work. It kept telling me I needed some certificate to prove my identity, or something like that.
I took the web and Googled it up. Found tons of pages of folks having the same problems. After trying about 5 different suggestions from folks, I finally found I needed to disable a "IEEE 802.1.x authentication" checkbox in my wireless settings to make it work for XP.
Long story short, considering XP is still one of the top utilized operating systems out there, I was a bit disappointed in the installation process and lack of help on their CD. The trouble-shooting section had only 5 symptoms, all of which involved essentially rebooted various devices.
I would like to thank the general internet community for posting a solution... makes you realize just how wonderful the web is! ;-)