Staples Informative - Staples Coupon Scams - Rewards Huh!
NORTH CONWAY, NEW HAMPSHIRE -- I own a small business and I shopped at Staples for my office equipment and Supplies. I have had problems in the past with Staples Rebates so I avoid all rebate offers through Staples. Today, I have decided to Boycott Staples. I'm not giving them another one of my hard earned pennies. I had received a 50% Back Rewards Coupon (00784007) as an "Exclusive Benefit". I read the coupon, the mailer and I went as far as to ask the Staples Store Manager if I could use my 50% Back Rewards coupon on my Purchase of Ink Toner. Yes!! Yippee. My Ink Toner costs $249.00 -Let's do the math. I SHOULD get back $124.50 in Staples Rewards. Right? Wrong! No Rewards check, So I called and spoke with a Customer Service Rep on the Exclusive Membership Line at 1-888-891-3787 I was told the 50% Rewards Back coupon was for "Office Supplies" and Ink Toner is not considered an Office Supply. Luckily for me, I saved the mailer and my receipt. The mailer does not have, state or mention any exclusions or specific "Office Supplies".
So I asked the phone representative to please email me a copy of his "Office Supplies list", which he claims includes pens, pencils, staples and sticky notes. But wait -He stated he does not have the "power of email" That did it for me.
Anyone out there know of a good office supply store?