Key Bank USA Complaint - Key Bank Continues Ripping Off Consumers
VANCOUVER, WASHINGTON -- Yesterday was my first experience with Key Bank and it will be my last. My wife was given a check drawn on a Key Bank business account and we felt it a good idea to cash it at Key Bank to avoid any wait our bank may place on it and to have the cash on hand.
We were shocked to be told by the teller that since we did not bank with Key Bank, there was a $5.00 charge to cash a check from their bank! She told us it was standard at all banks, which isn't so as I have been cashing checks drawn on other banks for years at no charge!
To top that off, when I asked for a receipt for the transaction, I was told they were unable to print any, but would try to hand write one! What bank doesn't give receipts for any transactions?
With all the troubles the banking industry is experiencing, you would think they would want to attract new customers, not drive them away.
Rest assured Key Bank will not be getting any more of my business.