Stokes Volkswagen Complaint - Selling Wrecked Cars
NORTH CHARLESTON, SOUTH CAROLINA -- I was in a situation where I needed a car very quick; my wife was taking our one car to her new duty station in Florida. I made the mistake of going to Stokes Volkswagen, then I made another mistake in trusting them. I was assured that they had found a great deal, they continued to warn me not to buy a similar car from anyone else, because they had seen so many people come into their shop with VWs that had major problems.
So when they said they had the car inspected, and even before I bought it, they inspected it again. I asked if it had been in any accidents, the salesman said he "did not think so". After I drove it off the lot, I started to notice things about it that seemed like it had been in an accident. There was a lot of road noise coming from one of the doors, and the bumpers didn't quite line up properly. I decided to check it out, and sure enough, it had been in an accident, and it was a dealership that had done the repair, I can only guess it was Stokes, because on the cars history it was sold just after repairs were made.
I talked to Stokes; they said, "it was sold as is" when I mentioned that I asked if it had been in an accident the seller told me "I said 'I did not THINK so'" The vehicle was sold with a completely clean title, but the damage done to the vehicle was substantial; Stokes chose not to include any of the repair history when the vehicle was sold. I was told "you should have done more research before buying the car from us."