Petsmart Grooming Complaint - Petsmart Grooming REALLY bad!
SAN DIEGO, CALIFORNIA -- Went to Petsmart for my dog to get nail trim. For the last several years my pets go elsewhere for the nail trimming and usually take less than 5 minutes, but because I was there picking up food I figured I could try there groomer while there. They told me it would taked 10 minutes but it took more like 25 minutes and they then told me they only finished one leg beuase my dog nipped at the groomer. My dog has never nipped in the 4 years which is why the other groomers are done in less than 5 minutes, and my dog came out urinating on himself and very shaken up. Along with this I had to call someone to please help us after waiting for 10 minutes with no one at the front desk. I would never put my trust or waste my money and or time on this groomer. They are very unprofessional and looks like a bunch of young immature kids working on the dogs and are very impolite with customer sevice being the last of their worries.