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Maytag Corporation Complaint - Dishwasher is Possessed - Maytag Legacy 300 Series Dishwasher
Maytag Legacy 300 Series Dishwasher - Complaint
Purchased a Maytag Legacy Quiet series 300 a little over a year ago. When attempting to was on the normal cycle, it switches to the rinse cycle and then you can get it to switch back until you run it over and over and over on rinse. My husband calls it "possessed". I did contact Maytag who at the time said "I'm sorry" but we won't help you since it didn't show the problem within the 1st year. Then I filed a complain on the internet Complaints Board and someone from Maytag did contact me to try and help. They said they would pay to have one of their authorized repair services come out and gave the list of authorized companies. I made an appointment with one of them and they DID NOT SHOW UP on the scheduled day on which I had off from work. Maytag claimed they couldn't do anything. I cannot take another day off from work in the hopes that another repair company will show up and Maytag said they couldn't ask their authorized repair companies to reschedule around my schedule so that I didn't have to take off again. I would NEVER SPEND ANOTHER PENNY ON MAYTAG and I feel it my duty to let as many people as possible know that buying a Maytag product is nothing but a headache and has tripled my water bill every month.
Besides wanting to take a baseball bat and smashing it from frustration, I have been late for work many times because I had to hand wash baby bottles because the dishwasher switched to the rinse cycle and never released the soap and have had to run the dishwasher sometimes as much a 5 times before I could finally get it to stay on the normal wash cycle.
I have a video of this if anyone would like to see my proof.
Besides wanting to take a baseball bat and smashing it from frustration, I have been late for work many times because I had to hand wash baby bottles because the dishwasher switched to the rinse cycle and never released the soap and have had to run the dishwasher sometimes as much a 5 times before I could finally get it to stay on the normal wash cycle.
I have a video of this if anyone would like to see my proof.
Comments:
Posted by qualityappliance on 2009-05-31:
My guess is the service company was Sears/A&E, they are real good at not showing up and when they do they rarely fix anything.
Contact Maytag again and have them send authorization to a local independent service company and hopefully you can get them to cover parts and labor. I would recomend replacing the control panel/touchpad assembly and the main control board but if you have to pay for the parts you could try replacing only the touchpad assembly.
Sad to say, but this is not all that uncommon of a problem.
Contact Maytag again and have them send authorization to a local independent service company and hopefully you can get them to cover parts and labor. I would recomend replacing the control panel/touchpad assembly and the main control board but if you have to pay for the parts you could try replacing only the touchpad assembly.
Sad to say, but this is not all that uncommon of a problem.
Posted by Ozarkman on 2009-06-15:
we have the SAME issue! 2 year old Maytag dishwasher that won't start--what JUNK!!! almost $500 to wash dishes by hand !!!!!!!!!!!!!!!!!!!!!!!!!! NEVER again will my wife or I buy Maytag products--They can go Bankrupt along with the car Mftg's-----------
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