Garmin Nuvi Complaint - Updating Maps Properly
OLATHE, KANSAS -- In November 2008 we purchased an updated map from Garmin for approx. 85.00. On a recent trip to Salem Mass. We were on Bridge Street & the system tried to send up onto a Rotary or Circle that had been removed 6 years ago. This caused great problems because we were staying on Bridge St. and this road let to everything we were trying to get to. I just hung up from Garmin T. S. & am more frustrated now then when I originally called.
They told me there was nothing they could do. But I could purchase the 2010 version for an additional 85.00. They told me errors happen, so I said not for 6 years. So the versions from 2004 to 2009 had never been updated correctly..It just makes me sick that supposed reputable companies can rip you off and the consumer has no recourse. We own a Garmin Nuvi 660 that cost us over 600.00 in 2007...GARMIN, SHAME ON YOU.........
Sinking Spring, Pa.