Pep Boys Informative - If You Have An Issue And You Are A Customer
SAVANNAH, GEORGIA -- I wanted to post here that if any customer ever has an issue with Pep Boys they can call 1-800-PEPBOYS and we will respond within 48 hours. I apologize for any service issues that may have been reported on this site, but rest assured we as a company take customer service very, very seriously. I would ask and encourage that anyone reading this that has "given up" or has had an issue with one of our stores use that phone number to verbalize the issue and get a response from either the store level or above if needed.
Thank you for your business, and if it went wrong, we will make it right.