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Rioby Tools Complaint - Junk Tools/Bad Service

Review by doveramp on 2009-06-02
NASHVILLE, TENNESSEE -- I recently purchased the new cordless drill by Rioby it is the style lithium battery. After about 1 hr. it locked up won't run. I took it back to Home Depot where I got. I was told they would have to send it out for repair. I said I could live with that. So then they said I would have to pay 35.00 for diagnostic and the first 80.00 of the repair.

Looks like Rioby makes more money on repairs than they do the sale of tools I will never buy another Rioby tool.
Comments:2 Replies - Latest reply on 2009-06-02
Posted by saj80 on 2009-06-02:
If it only worked for one hour, why not just return it for a refund or exchange? I believe that Home Depot still has a warranty period of 30 days.
Posted by madconsumer on 2009-06-02:
my ryobi drill rocks. never heard of a rioby drill.

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