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Gopher State Taxi Complaint - Ripped off and insulted by the owner!

Review by Rare2Complain on 2009-06-02
MINNEAPOLIS, MINNESOTA -- So I was looking into pricing for taxis to the airport and most places required me to fill out a form for a price quote. Which I did and most got back to me within the hour through email(it was the night before we were leaving). However, Gopher State Taxi did not get back with a price but when I checked my email later that week on vacation, I had received one email the next morning confirming the pick-up (which I never requested) and then got another email later that day saying "WE WERE THERE AND YOU WERE NOT!" When I finally got back and replied, I explained that I had only requested a price quote and asked if I had been charged. The "owner" replied:
"Please don't waste my time and pretend to be stupid. As indicated below, you filled out the Online Order Form and clicked "Submit". You were sent a order "Confirmation". NOWHERE below do you ask for a price quote. You wasted over an hour of the drivers time and his expensive gas." The best part of all of this?? I was charged for the ride I never took.
Comments:3 Replies - Latest reply on 2009-06-03
Posted by bargod on 2009-06-02:
So you filled all the info,gave credit card info and clicked submit. Did you actually read any of it? I be p*ssed too and I would have charged you card as well. Lesson learned I guess.
Posted by madconsumer on 2009-06-02:
a quote does not require a credit card number.
Posted by oldisgood on 2009-06-03:
Well, to be charged, someone had to give out the credit card number. The taxi company wasn't mind reading.

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