Slumberland Inc Complaint - Do NOT buy a Tempurpedic from Slumberland
BEMIDJI, MINNESOTA -- We purchased a $2700 bed from Slumberland. We had to buy a $70 mattress cover so that if we didn't like our mattress, we could exchange it. They did not have it in stock, so we had to wait to get it. I had to pay over the phone the day they delivered it, and they did not bring a receipt. (so if the return policy is on it I have no idea, but they gave no paperwork to us when we bought it what the return policy was) I hated it from day 1. I was told to "give it more time, it needs to be broken in". Tempurpedic gives a 90 day trial time. So, I contacted Slumberland to tell them I wanted to exchange it, and was told "Sorry, our return policy is only 60 days"!!! They don't even give the manufacturers time frame! DO NOT BUY FROM SLUMBERLAND! We are now stuck (because Tempurpedic won't do a thing either) with a $3000 purchase and the couch is way more comfortable. Please, please do not buy major items at Slumberland, you will have zero customer service and they won't clearly tell you up front. If this can save even one person from a similar experience, it was worth it.