Rainbow Appliance Complaint - Rainbow Appliance has "F" rating with BBB
CLIFTON, NEW JERSEY -- WORST WORST WORST Appliance store that I have ever worked with and that is exactly what another member had to say. They sell you things that are not in stock AND do not notify you to say that it is backordered for weeks. I got so desperate after two orders ended up on backorder that I ordered the only microwave that was guaranteed to be in stock even though it was not the right color because after all of their delays, they have you by the tail. Too bad I didn't just drive to a store and buy what I needed. So much for convenience - this online ordering is a joke! They misrepresented the product's dimensions which caused me huge headaches when the microwave didn't fit into my custom hutch. No one returns phone calls after two weeks of promises. No one responds to your emails or letters. The only manager is the owner and he is the worst when it comes to caring about customers. I checked this company out at the BBB and they have an "F" rating.
I filed a complaint there but don't waste your time because as long as "something" was delivered, they are off the hook - regardless if it fails to meet the item description. NEVER AGAIN WITH RAINBOW APPLIANCE