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pennys Complaint - no response to customer need to boycott

Review by holped59912 on 2004-04-30
my wife and i entered a local pennys store and as we were brousing we heard this loud voice. then it hit me this guy was district manager from pennys instructing the employees. he was so loud we could not even hear ourselves talk. he was more interested looking important and was being rude to the clerks in the process and said things a customer don't need to know. well any way we were standing about 15 feet away and my wife needed some help but he ignored us and didn't even stop to tell the clerks if they would please help us he just went on ranting and raving. i thought how weird, he was there to promote sales and ignored the customer so why would he even be there. so anyway i contacted pennys and they had the manager write me a letter of opology and the manger wasn't even the problem. the manager wrote that him and the representative had a very good meeting and was sorry. so what does thier having a good meeting have to with mehaving good shopping experience. so i called headquaters in dallas texas and the woman told me if i didn't like it maybe i shouldn't shop thier. she said she would report the problem but i would never know if anything came of it as we have to protect our representatives. so i thought boy that is different where the employee is more important than the customer where do think thier sales come from. since i didn't get any response after several emails and letters i contacted the better business bureau in dallas and pennys even lied to them. this has been an ongoing complaint since may of 2003 and not once has anyone from pennys contacted me. this is sad folks so please boycott pennys . thank you

after reviewing the comments in favor of pennys i wonder if they aren't top emloyees of the company. one states it has been a year well that wasn't my it is because pennys didn't respond. i am sorry to see so many people want to abused in stores where they spend money. no wonder companies treat customers like they do it seems a lot of people like it.
Comments:9 Replies - Latest reply on 2006-06-03
Posted by Paul Pickle 6969 on 2004-04-30:
Boycott Penney's WHY??! Because they didn't bend over backwards to help a peon like you? Perhaps you should step down off your high horse and realize that you are not the most important person in the world!
Posted by acm323 on 2004-05-01:
It sounds like you have a lot of free time on your hands. And yes, it is important for a company to protect their employees. Sorry, if that upsets you.
Posted by LegalCollector on 2004-05-01:
If you think people are going to catch inspiration to boycott JC Penney from your rambling, remedial post, youre sadly mistaken.
Posted by oocpuxoo on 2004-05-01:
Umm, you did get a letter of "opology," right? I mean, the DM was a real turd, but this happened a year ago. I think it's best if you just let it go; it's not like he's there every day.
Posted by Anonymous on 2004-05-01:
Ah, poor baby! The manager did not bow down & kiss your ass! Give me a break....they have other things to do besides nurse-maid people like yourself.
Posted by holped59912 on 2004-07-02:
i am sorrry to see so many responses in favor of the company. you want to remember that companies hire people to search for these complaints and belittle the consumer like the five have they surely are employees of the company makin it more inperative that we boycott pennys.
Posted by holped59912 on 2004-08-11:
i have to agree with the 6th person comment because the 4th persons comment uses the abbreviation of dm. only someone in the business would refer to the man as dm instead of district manager especially since the original writer didn't even use the word. buyer beware they are out to hurt your reputation not to help you
Posted by Anonymous on 2006-06-03:
What do you mean 'you agree with the 6th person comment'? You ARE the 6th person! What's the matter, did you forget to change usernames before responding to yourself?
Posted by Anonymous on 2006-06-03:
BUSTED!!!!

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