Linx Communication based out of Utah Complaint - Shut your door when White T-Shirts knock
PROVO, UTAH -- So when two guys from Utah come to your door wearing white T-Shirts tell them NO THANK YOU!!! Their service is a scam. I made the mistake in signing up with them to get VoIP for my phone, internet service and the Dish Network. Well I wasn't told that my internet service would stay with whoever has it now. So when the process begin to convert. Qwest disconnected all my services leaving me no internet service, no landline phone service. I called Linx to find out what was going on and they started the blaming game. Qwest disconnected your services and didn't give you a stand alone line for internet. You can call and try to get AT&T, or Comcast. But aren't you providing me with my services? Is the question I asked them they said no we use Qwest for internet. So my question to them was on the paperwork did you specify that I need a stand alone line for internet to Qwest. I wasn't given an answer. Therefore, Qwest gave my spot to someone else leaving me HIGH AND DRY with no PHONE or INTERNET!! It took me two days to figure out what both companies were going to do for me. So in the mean time I was forced to call COMCAST and find out what they could do for me in a short amount of time. In all of this Linx did not accept my words of I'M GOING WITH COMCAST AS I'm canceling my services with you and they charged my cc $100.00 for so call not canceling with in 24 hrs. And the reason why they charged me is because if you want their service you have to have auto drafts from the start!! So THEY will get your money no matter what.!! DON'T be sold by a Linx REP They are clueless as to how their company operates. Or how they should handle new customers.