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Old Navy Complaint - No Word Or Email From My Order

Review by sweetj on 2009-06-04
I ordered from the Old Navy my credit card has no money left because 1. When I put in the order it said that card has a problem 2. I kept on redoing the transaction and kept on stating credit card not found contact bank. To my surprise when I went to the bank it showed that all the transaction went through and Old Navy took all my money that was on the account. I have not received any mail from them stating that your transaction went through and my account is empty.
Comments:2 Replies - Latest reply on 2009-06-04
Posted by Anonymous on 2009-06-04:
Presumably you mean your debit card. If so, these holds will drop off automatically, usually on the third day, sometimes sooner, depending on the bank.
Posted by Soaring Consumer on 2009-06-04:
It doesn't sound like they placed holds, it sounds like Old Navy's website didn't place an order while constantly deducting the money from the account.

At this point have the bank perform a chargeback.

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