National City Complaint - Missing $80.00 - Banking
CHICAGO, ILLINOIS -- On 5/29/09 I checked my bank account. A variety of transactions had been posted along with one pending, in the amount of $60.00. The following day I checked. No new transactions had come through and the same one was pending but suddenly my account was -$188.00. How is this possible? The same transactions had been there the previous day, all with positive balances left. I've spoken with two different branch managers at National City's near me. Neither is willing to help me, explain where this money has gone, or refund me the overdraft charges (3 in total, each at $36.00 a piece). BOth of them act as if this is my fault because I am not being diligent enough of with my money. THe fact is, this is the second time this has happened. I went along with their reasoning, thinking maybe I did drop the ball somewhere the first time. THe last few months I have been ridiculously diligient...checking my account as many as 4 times a day. In less that 10 hours my account went from positive to negative without any new transactions being posted. I am also accruing an additional $8.00 per day until I deposit money after being told by one manager that he would put a freeze on my account until I could reach a resolution. This is unacceptable behavior. I have already opened a new account at a competing bank and will be closing this account. How any corporation can operate this way and get away with it is beyond me.