AT&T Wireless Complaint - Won't Refund - Cell Phone
COLORADO -- AT&T Wireless is the worst company I have ever dealt with for service on a refund. They messed up the name on my account by adding a name above mine when I signed up for it more than two years ago. When I called them to fix it, they moved my cell phone number to a new account and removed the incorrect information that was on the account above my name.
Unfortunately they also have kept a credit balance on the old account for over a year! They refuse to refund it or credit to my newer account. The people who answer their customer service phones won't even attempt to help me. I suggest that no one ever use AT&T.