First Citizens Bank Complaint - Only Go With First Citizens If You Want To Get Screwed
SIMPSONVILLE, SOUTH CAROLINA -- Now that times are tough, keeping a plethora of extra money in the bank has become difficult. On this occasion, I swiped my check card for $1.47 more than the balance. This being a Back-up card, I did not use it more than a couple times a month. I admit, the subtraction error was my own.
I got a call from First Citizens telling me that I owed them $65. Shocked, I asked for details. They informed me that my account was overdrawn. Since I was out of town when I received the call, it took me a couple days to get back to make a deposit. Little did I know, the fees add daily. The deposit was not enough and so unknown penalties kept adding. I got a message later telling me that I owed them 127.00. I informed them that I had made a deposit to cover the overage and stop the fees. That is when they revealed to me it had not been enough. I emailed and called to get clarification and understanding. They did not call back. The fees continued. Shortly after this, they closed my account and now have it in collections for 250.00. This all started with $1.47. They do not communicate to the customer and will not work with you. If you have extra money in this economy, respect it enough to not place it with First Citizens.