DirecTV Inc Complaint - Direct TV Sucks! - Customer Service
GREENWOOD VILLAGE, COLORADO -- Direct TV is a lying, deceiving company that will take Advantage of you and make it appear that they are trying to help you. I had an incident in which I called and wanted to upgrade to a DVR. I have been a customer for quite some time (out of contract) and I thought that they would give me a deal.
When I asked what it would cost I was quoted a very high price so I said forget it, Dish Network is having a very good offer on DVR receivers so I will call them.
The CS person asked me to hang on to see what he can do. He returned and said he could get it for me for a very low price. What I didn't realize is that it also included a 2 yr agreement that he failed to mention.
I did not even find out until months later when Comcast was presenting a fantastic offer that I was going to take Advantage of until Direct TV dropped this unknown bomb on me!