CitiFinancial Auto Complaint - Do Not Finance With CitiFinancial Auto!
COLUMBUS, OHIO -- I was 19 years old when I bought a truck from Jones Junction in Maryland (another place I should write a bad review about). I will be 22 next month. The truck's sticker price was about $30,000. My $200 Macy's store credit card might as well have counted for nothing on my credit report, compared to the $30,000 I "needed".
That's when I asked my mom for some help. She put the loan in her name, and I co-signed. My monthly payment is $661.00. I (not my mother) have paid every payment on time (if not 2 weeks early), sometimes sending in $700.00 (does this even show on my credit report?) - I am 2 payments (months) ahead - Only about $358.00 of the $661.00 goes toward the truck - the rest is toward pure interest!
By the way this loan in for 6 years - which means almost $20,000 in interest they will have collected from me when this is paid off! And now I have myself a truck that, when all is said and done, was about $50,000.
Back on track - I called CitiFinancial Auto to ask them if there was anything I could do to get a lower monthly payment - the first *****, told me that CitiFinancial Auto does not re-finance their own auto loans - gave me no other suggestions or options - So I emailed them - they said call us - The second *****, went a step further, as to look at my account, saw I was 2 months ahead and not struggling by any means - therefore said they do not help anybody who doesn't need help - Although I have "only" 3 years left of payments - My (near) future is sure to bring in more expenses, and fast - wedding, home buying, children, etc.
It disgust me that, we taxpayers just bailed these guys out, and they won't work with you, period. Not even a little! I'd be kinda happy if they knocked 60 dollars off the payment. They are by far the most awful financial people I have ever dealt with.
STEER CLEAR OF CITIFINANCIAL AUTO!