Home Eq Servicing Complaint - Home Eq Reps out to damage not to assist customers

Review by flor on 2009-06-07
It has truly been a nightmare to try and work out any type of solution for our loan with Home Eq. From my experience I can tell how I've seen reps change from very nice friendly on the initial call to someone that just lies, change things around, put words in your mouth and blames you of contradicting when they are the ones contradicting themselves! I am convinced that they are out to damage not to assist...
If they did not want to approve me for a new loan all I wanted is for them to send me something in writing and let me go to the next option which should of been a short sale, don't just foreclose on me, I believe that is a violation toFDCPA fair debt collection practices act.
Comments:1 Replies - Latest reply on 2009-06-07
Posted by madconsumer on 2009-06-07:
"I believe that is a violation toFDCPA fair debt collection practices act."

they are not collecting a debt, they were re-finacing your home loan.

what details do you have to offer?

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