Fitness Gym Complaint - Cancellation of a Gym Membership

Review by Anonymous on 2004-05-04
This is not resolved. I accidently clicked the button and can't change it back. I had signed up for a 1-year gym membership with a gym in Orange County, CA which I am attempting to cancel with no luck. My contract started 4/19/03 and have been trying to cancel this membership since 3/15/04, due to they require a 30-day notice. I finally spoke with cusotmer service who stated that I wasn't trying hard enough to cancel and then in the same conversation she called me a liar. So now, they are charging me a $59.00 annual renewal fee plus the $49.00 fee for May because according to a customer service rep I didn't try hard enough to cancel my membership. I have recently sent two letters to corporate and I am still not 100% positive that my membership is cancelled. What else can I do....this is the worst company I have come across in my entire life.
Comments:1 Replies - Latest reply on 2006-09-25
Posted by mama3385 on 2006-09-25:
I had a problem with my gym mebership when my husband and I moved from utah to texas. I called the gym company and they gave me the run around. I complained to the Better Business Burea and the company said they were not going to do anything. so I called my prepaid legal lawyer and the lawyer sent them a letter threatning to sue and the gym company refunded my money,apologized and canceled my membership in good standing. The membership is only 36 dollars and month and the letter the lawyer sent was FREE!!! This membership is awesome If you need some help go to this website
and watch the presentation Good Luck!

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