Work Out World Complaint - Must Cancel Within 24 Hours, Even When You Get In An Accident?
OCEAN, NEW JERSEY -- I joined WOW about a month ago and thought I was getting a great deal. It was only about $30 a month with a one-time-only member fee of $60. I had a bunch of papers thrown in my face when I handed over my debit card and signed some contracts that I shouldn't have. Just last week, I got into a bad accident and ended up with a concussion. I had to cancel my training session with the trainer because obviously I wasn't able to workout. I am getting charged for that session because I didn't cancel within 24 hours. How is one supposed to anticipate an ACCIDENT happening??? I have paid A LOT of money for those sessions and don't want to lose it. I called the "manager" at the Ocean location and was told there was nothing he could do. I offered to show him a HOSPITAL report but he didn't want to hear it. He told me to email the owner, who I am still waiting to hear back from. I have never gotten scammed in my life until now.
I have wasted a lot of money at that gym. Unless you can anticipate unfortunate situations arising, don't join this money-sucker gym!!!