Etronics Complaint - Avoid These Scoundrels! - Weber Genesis EP-320 Grill

Weber Genesis EP-320 Grill - Complaint

Review by etronics-sucks on 2009-06-09

BROOKLYN, NEW YORK -- ETRONICS are total liars! They advertised the Weber Genesis EP-320 on Amazon.com for a great price. I was skeptical and so I reviewed their Amazon.com reviews (most were glowing - which now seems rather suspect) and examined their profile both on the WWW and at Amazon.com. Their profile on Amazon claims that they can offer low prices because they "take Advantage of every discount and special purchase opportunity possible. Our purchasing agents always negotiate with our suppliers to get the Lowest possible prices, and we pass the savings on to you." This is, just like most of their reviews, a total fabrication! They fraudulently misrepresented that they had this grill available, confirmed the purchase of it, and then tried to cancel it some 4-5 days later on the grounds that they had just realized that it was b-stock quality and could not be sold in that condition. Worst of all, they contacted me and pretended to be representatives from Amazon.com. Totally underhanded! What they don't know is that I called Etronics 800# and they confirmed that they had the grills in stock and ready to ship (of course at a higher price).

Also, their website (www.etronics.com) indicates that they still have these grills. It is amazing that they refuse to honor their sale and violated Amazon's merchant rules. Worst yet, despite informing Amazon about this and providing them with screen shots of the confirmed purchase and that it was in stock, Amazon.com has done nothing to reel these jokers in.