Stream Energy Complaint - Early Termination Fee
DALLAS, TEXAS -- Had been with Stream Energy for about 4 years. Has a few issues, but really slight. Did everything according to the book, i. e., auto draft, renewed agreements, never late, average billing, etc. When shopping for better rates, Champion had fixed rate at 9.7 kWh. Paid the extra $7.25 to ensure that my meter read was read after my contract expired. The meter read came for days after my agreement with Stream expired. Stream charged me an Early Termination Fee of $250. I have filed a complaint with PUCT as sent Stream an email confirming my documentation of 14 motnhs worth of notes of my agreement dates.
Stream appears to be an unethical company that may be hurting financially.
Look at Champion Energy instead.
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