BoA and Comcast Complaint - The circle
We switched to Comcast for our phone. After 6 weeks (numerous heated calls) we are still waiting for them to get it right. They even called to ask for more information but the called the wrong. In the meantime BoA Visa calls to say there is fraudulent use of the card but we don't get the message because our phone is still not working right. Finally were able to retrive the message from Comcast (several calls, phone trees, repeat story). Call BoA, talk to 6 people, got cut off twice, entered my 15 digit # six times plus SS# address etc, finally got to someone who told me what I could do, we will see!
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