Delta Airlines Complaint - Denied Boarding - Family ER (Life Threatening Accident)
My daughter's father was involved in an accident in May 2009 and was listed in critical condition.
His parents booked the first flight from HartFord, CT on DELTA (departing at 10:40). They were to change planes in Atlanta and continue on to Houston (their final destination-arriving 2:45).
Delta's flight attendants were late showing up for work in CT. Delta held the flight in CT for the flight attendants which made the plane late on arriving into Atlanta. DELTA did not hold the plane for the connecting passengers. When they reached the gate to the connecting Delta flight in Atlanta, it was 15 minutes prior to departure. Delta refused and would not allow them to board the plane. Delta would not make accommodations for them on another airline. Instead they were forced to wait 3 hours in Atlanta knowing their only son was in critical condition and wait for the next Delta flight to Houston (arrived 8:15pm)...THEIR SON AND MY DAUGHTER'S FATHER died prior to their arrival in Houston.
DELTA SHOULD BE ASHAMED!!!