Amazon.com Complaint - Wild Wild West - Merchant Account
I was a new seller with Amazon, who began very slowly. After doing a bit of research on what books to sell and distribution. Business began to roll! But after about 2 weeks of increased sales, they suspended my disbursement account. Initially, I was very understanding. They wanted to make sure that customers were getting their items. So, I sent them all of the confirmations. They were very nonresponsive to my emails attempting to expedite the 30 day review process. I was told to send pictures of my inventory. I sent it in. Then they said that I didn't have enough ratings. At the time I only had 4. But remember, I was only selling for 2 weeks. So, I contacted my customers and asked them to enter feedback. Some did. When I got 9 rating 100% positive, I just knew that they would release my account. Well yesterday, I received notice that my account was suspended because it is attached to another account. Which it is not. I was shocked. So, I immediately responded that this is not true and requested additional information about this. Today, they responded advising me that they have significant proof that my account is attached to another one. But they can't reveal the proof. What??? They also sent me an email advising that they will hold my funds for 90 days! 90 days??? They have all of my delivery confirmation numbers. All of my ratings raved how quickly they received their orders. And no one has made a single complaint against me! Amazon shut me down for no reason! And is holding my money hostage. I did nothing wrong!
I cannot even dispute what they are saying because they will not offer me any proof of their allegations. How can they be conflicted about discussing with me an account that they are saying is attached with me! Because they are just making all of this up! I want to sue these jokers, and I just might!