Hilton Homewood Suites Amherst, NY Complaint - Hilton Homewood Suites in Amherst, NY are SKANKY!!!!

Review by Flan on 2009-06-11
AMHERST, NEW YORK -- I am staying at Hilton Homewood Suites on Business. When I arrived, I was given another persons shampoo, conditioner, etc. I was also given their old food and a 1/2 a bottle of Snapple along with 4 Mike's Hard Pomegrante Punch. The next morning I got up and went to work. That evening I got back and I am going to get my Coffee ready for the morning, only to find that I have no coffee, but I do have the old coffee from the day before. So I go down and get a bag of coffee. I'm sorry, I forgot to mention the day I checked in, my TV was smashed in the corner and the remote did not work. I reported this, and I was told that someone would be up in the morning to fix it. Needless to say, I still had to go back down there to the lobby to let them know once again. Anyway, back to the present. My third evening there, I come back from work and there is a strange smell. I am not sure where it is coming from but it is terrible. I then proceed to make my dinner, only to find out that the can opener in the room is a piece of junk. I take it down to the front desk and they bring me another one up 15 minutes later. I then open my can. When I go to throw the can away, I figure out where the smell was coming from. I ordered a seafood meal from the menu provided to me by the hotel. It lists restaurants that have a special taxi that will deliver to this hotel. There it was all the crab leg shells. I then called the front desk again and told them that the garbage would be in the hallway. It sat in the middle of my hallway for almost 3 hours.

This has to be the most SKANKY PLACE I have ever stayed at. I would rather stay at a Motel 3 or 6 whatever. At least they are truthful about their accommodations.
Comments:2 Replies - Latest reply on 2009-07-18
Posted by i_am_canadian on 2009-07-18:
I sincerely that doubt most (if any) of this is true. I've stayed in many Hilton hotels and they have all provided excellent accomodations.
Posted by Anonymous on 2009-07-18:
Flan, are you sure that you weren't at the Motel 6?
Ordering crab legs via a taxi? Get real!!

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