TWC Complaint - Unresolved phone problems and unprofessional conduct by TWC Rep

Review by lorgrace on 2009-06-11
AMSTERDAM, NEW YORK -- For weeks I have had telephone tone beeps while on my calls to family and friends like someone is holding down keys on the phone and listening in to my conversation. After two visits on 2 separate days to my home by a TWC Rep and Senior Rep; the Senior Rep stated nothing is wrong. I said there is something wrong and I cannot hold a conversation with anyone because of all the beeping. I told him I would have to downsize and get another phone company.

He stormed out of my house and slammed my front door shut. How rude and unprofessional!!

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