Madisons In Port Charlotte Town Center Complaint - Great Service Bad Management

Review by marlene sue on 2009-06-12
PORT CHARLOTTE, FLORIDA -- We were at the restaurant with our family our service was wonderful the food was not bad a few things were wrong but the server handle the complaints very well but I heard our server approach management about the complaints and the man was very and I mean very abrasive with the server and not in a business way he was using fowl language with her. And yelling at her when quite frank I could here the conversation she wasn't being rude or out of line...

But food is very reasonable price and taste is good but if they keep the ones running it, it will ruin the image.
Comments:1 Replies - Latest reply on 2009-06-12
Posted by F. on 2009-06-12:
We went to this Madisons shortly after it opened. The waitress took our drink order and left. After 20 minutes, in which we never saw her again, we left and went across the hall to Ruby Tuesdays for a very good meal. How can they keep customers when they don't really wait on them?

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