StarTec Global Communications Informative - StarTec Global Communications are a nightmare
If you ever decide to get long distance, stay away from StarTec Global Communications. This company once they have hold of your money, it is gone. First they made a mistake and created for me a prepaid account and they charged me $130. So I called back and they said they will refund the money in 4-6 weeks, so I said not a problem. It took them one second to get the money, but 6 weeks to return it. 6 weeks later, I have no money and I found that they transferred the money to my other account as a credit. So I called them to find out how to get the money, they said it will take 2-3 weeks to get the credit back. 1 month later and still no money, so I just called them, and the final results is that money will never be refunded and I have to use it. These people are nothing but chiefs, because first they told me there is no fees and you pay what you use, which is fine, except for the 30% extra fees they put as the service fees. Had they told me that they charge that much, I would have never joined them. If you are thinking about getting long distance for your phone, stay away from this company.