America West Complaint - Cancelled Flights
BALTIMORE, MARYLAND -- This past weekend my husband was flying from Baltimore to San Francisco for a business trip. His scheduled flight left Baltimore at 10:10am, connected in Pheonix and landed him in San Francisco at 3:30pm. We both thought that would be perfect; time to explore the city and relax for the conference the next three days. Well we woke up and checked the flight info. first thing in the morning, before heading to the airport, and the flight showed up as cancelled. He called America West only to be told they had rescheduled him on the next flight out leaving Baltimore at 8:30pm and arriving in San Fran. around 1:45am. So instead of totally freaking out we headed to the airport and after some begging he got on to a United flight that put him in to San Fran. around 8pm that evening. So, not so terrible right? Well come wednesday he is really ready to be home. He called me from the airport to tell me that his 1:45pm flight to Vegas was ontime and that he was boarding soon so he would call me when he landed. Well when the phone rang about an hour later and he was on the other line I couldn't believe that this was happening again. Apperently the jet was leaking somekind of liquid and the had to cancel the flight. Not only did the fact that he had two cancelled flights out of three tick him off, but now he was going to make it to Vegas to late to get the last flight out, he would have to wait for the red eye back to Baltimore. Needless to say when I picked him up at the airport at 6:30am this morning, he was tired and had to take the day off of work. DON'T EVER FLY AMERICA WEST!! I mean who wants 50/50 odds on the cance of actually taking off? Never again will we fly with them, two flights out of four cancelled that's beyond poor, that's a nightmare!!