Maytag Corporation Complaint - Maytag Atlantis Washer and Dryer
We purchased a Maytag Atlantis Washer and Dryer in 2004, and it was NOT cheap. The dyer was an absolute piece of junk! (The washer not much better, will get there in a minute.) Within the first 12 months the dryer started squeaking as the drum turned. Shortly after the squeaking started the igniter had to be replaced; our model is gas. That igniter bit the dust in less than a year and a second igniter had to be installed (at $170.00 a pop!). Shortly after that, one of the paddles in the drum came loose and fell out while drying a load of clothes. I called the repairman—again—he told me it would be a $50.00 service call and 2 hours in labor just to tear the drum apart to screw that paddle back in. I chose not to have it replaced since we had already spent a fortune having two igniters installed. Where the screws came lose there were rough spots in the drum; thus, I could no longer dry my dedicates in the dryer. Ok…if that is not bad enough, last week I was drying a load of clothes and the dryer started making this very loud grinding noise as the drum turned; I went in and immediately turned it off. When I opened the dryer door half the felt gasket that goes around the front of the drum was in the dryer! Uuuuggg……. I am fit to be tied and dealing the “Maytag people,” is a waste of time. After the felt gasket came out of the dryer, we took it out to the curb and I bought a Kenmore.
The Atlantis washer has not broken down like the dryer has. However, it does a crap job of washing the clothes and is now starting to make squealing noises when it spins the clothes out. I am sure it is just a matter of time before it too bites the dust...
I will NEVER, NEVER, NEVER, own another Maytag product and they will never see another dime of my money! I would rather go down to the river and beat my clothes on the rocks by hand than purchase another one of their crap products!
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