Ashley Furniture Complaint - Ashley Furniture - Chico CA, Lies Lies Lies And No Real Explanations
We purchased a bedroom set, living room set, and dining set the last week of FEB 2009. Now, 14 weeks later NO FURNITURE. Ashley's has had my money the whole time (time I could be earning interest) and my house sits empty. Every time we talk to somebody it's a different story. They tell us one more week, one more week...etc and still nothing, so ship date etc. The sales associates and manager have these guilty looks every time we go in to check on our order and seem less than happy to see us.
There is something going on here that we don't know about and that they don't want to admit....I have this horrible feeling that company is folding or something and we will NEVER get what we paid several thousands of dollars for.
Buyers beware of this company; consider taking your business somewhere else. I will give them two more weeks and will demand a full refund, even if it means taking them to court.