Koons of Fredericksburg Complaint - Service Department Stinks
FREDERICKSBURG, VIRGINIA -- 11 months ago I took our van to Koons of Fredericksburg to have them fix our air conditioner. They had to replace the condinsor. It was working fine until 2 weeks ago when it blew up on me when I was sitting in the van. The van wasn't even running. Needless to say I have taken the van back to them 3 times in less than a week and it is still not fixed. I have a 2 year warranty on it and Koons is balking about fixing it. This is not a good place to go if you want to get your car fixed. They don't even call you when your car is in their shop. You have to call them to find out what is going on.