Countrywide mortgage Complaint - Countrywide Scumbags

Review by continentalkid on 2009-06-15
My brother attempted to refi an existing ARM as a Fixed Rate mortgage through Countrywide. He was told that they could only help him if he was behind in his payments, which he had not been. Per their instructions he naively let himself fall behind. He was then asked to submit the necessary documents and was then told that he would be contacted and not to call them. The next thing that he heard after having pestered them for an answer was that his house would be sold out from under him at a Sheriff's sale. He lost the house and was given 6 months to get out or he would be evicted. My brother was too proud or embarrasssed to ask for help and he knew absolutely nothing about such matters. He panicked, went into a deep depression and on 12/16/08 he shot himself in the mouth with a shotgun, two days before the eviction hearing. This was a man with no credit card debt or any other problems in his life. I have since heard from several other people who were told the exact same thing from Countrywide. Does anyone here have a similar story? I am considering joining or starting a class action lawsuit. I look forward to your replies. Thanks in advance.
Comments:4 Replies - Latest reply on 2009-06-15
Posted by MSCANTBEWRONG on 2009-06-15:
Oh my goodness. That's horrible. I'm so sorry for your loss. I'm not aware of any class action lawsuits related to this particular situation. Have you contacted an attorney to see if there's any recourse?
Posted by Anonymous on 2009-06-15:
Sorry for your loss, but any company who tells you NOT to pay your bill should be avoided. That is common sense. Your brother's suicide was HIS choice and his fault. He had other options. I am sorry he chose not to use them.
Posted by madconsumer on 2009-06-15:
this was a personal choice, and if he was to proud to ask for help, everyone loses.
Posted by continentalkid on 2009-06-15:
Well unfortunately it seems like Countrywide has a habit of either misinforming purposely or meerly being incompetent. I personally know of 4 people locally who were told the exact same thing when they contacted that company. People who are not financially sophisticated are easy marks. We are also sorry that he felt that he had no other options but some people are just easily pushed over the edge. I'm not looking for any recourse other than to stop this sort of practice.

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