Geek Squad Rip Offs Complaint - Don't let the GEEKS near your computer
I was excited buying my first laptop. But I was in the middle of moving so I never took my laptop for an online test run.
But I found something odd, because it came installed with Vista Home 64 editon - however Vista windows switcher NEVER worked. No matter how many programs I opened, that toggle switch never worked. But the laptop was amazingly fast.
So I finally moved get settled, find a wireless company and connect to the internet.
BAM - BAM - BAM - one problem after another. Once my laptop auto registered itself it was never the same.
After having the computer for ONLY 1 MO. the HARD DRIVE CRASHES AND I HAD TO REFORMAT.
When I called Asus (my laptop) they said it's a Best Buy computer and I would be better off wiping it clean and reformatting. So I did - Lost all data I had.
Now here's the rub. Normally when you buy a computer with Windows and you start it up Windows will take you through a start up process partitioning, etc. This process was totally eliminated because on the box IN BIG FRIGGIN LETTERS!!! - THIS LAPTOP HAS BEEN CONFIGURED BY THE GEEK SQUAD.
Well, you can probably guess what happened next! I go online to the Geek Squad and tell them what happened and they say (swear on my mother's grave) it's a software problem that is not covered by warranty. I say B--l S--t! The box specifically says "configured by you! I didn't ask you to setup my computer. He said to bring it it. But I didn't, cause my next door neighbor is a computer expert and he helped solve the problem for me.
Geek Squad pre-programms certain information which has been known to damage software.
So there you have it! GEEK SQUAD SUCKS!
P.S. Once I reformatted my hard drive - Vista is up and running and is beautiful.