TimeWarner Complaint - Time Warner Is The Worse Company You Could Choose

Review by fed up with timewarner on 2009-06-16
I have had Time Warner for my internet TV phone in one pkg. Last weekend I suddenly didn't have any of the above services. I called them and they said"someone would be out today. Two days later I called them again as no one had come out to my home. And again I was told the same thing. And again no one came out to my home. The TV and internet did come on the second day that is why I am doing this review. However, this is the third day and still no phone. The last representative I spoke with today told me "to disconnect battery and plug on modem and phone would work". Guess what phone still not working. And I was advised once again someone would be out to check the problem. When you call Time Warner in your area there is no one in your area your calls are routed to another state. And each representative has their opinion of how to resolve an issue but it doesn't work.

So as I pay my bill on time each month and deserve good service I am canceling the poor poor service and getting another one who is reliable is in my area and will give good service when needed. Do not choose this company if you want good service on problems that arise from using it.

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