CitiBank-AT Complaint - All Jacked Up - Interest Increase
SIOUX FALLS, SOUTH DAKOTA -- I would like to warn anyone who is thinking of applying for a CitiBank Credit Card. DON'T DO IT. I was recently working out of the office and remembered that my CitiBank payment was due.
I got home at 4:45 pm (Central Time) and immediately logged on to pay my bill. It showed that the posting date would be the next day which would make me late. Called customer service and they said there was absolutely nothing they could do. She said the payment was due by 5:00 pm (Eastern Time) and that I would be charged the late fee by their computer system.
The next day I logged on to see my account and almost fell of my chair interest rate went from 5.93% to 25.99%. Am fighting with customer service but have never dealt with such rude and unaccomidating people in my life. Four days before my payment was due I had just received a credit line increase for being a loyal and valued customer. Guess it only takes 45 minutes to become a delinquent worthless person according to CitiBank. Will no longer be doing business with them after 15 years of loyalty. Maybe I should send them a late bill for the billions of bailout money that is my share. Greed never ceases to amaze me. This is now a worthless company in my eyes.