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Dazzlewhite Complaint - Bait and switch technique

Review by redskinndn on 2009-06-17
DES MOINES, IOWA -- Dazzlewhite posted pay shipping and handling for free sample of our teeth whitening product. I entered the promo code-whiteteeth or something similar and my s&h fee dropped to 1.95. After looking at my bank statement, Dazzlewhite charged me 58.76 Plus 1.95. Thats a total of 60.71 For a trial size tube. This is a total scam and bait and switch technique!

I want my money back in my account asap!With our economy the way it is now I'm shocked at and furious scamming companies like Dazzlewhite don't get sued more often. Does the better business bureau allow this? Can people who complain be on TV to tell our side and not be paid so you know we will tell the truth?
Comments:6 Replies - Latest reply on 2009-06-17
Posted by yoke on 2009-06-17:
What did they say when you called them to see what was going on?
Posted by Anonymous on 2009-06-17:
From Dazzle White's terms and conditions:

5. Orders/Billing. In consideration for the Online Products that you receive from DazzleWhiteTM, and for enrollment in the All Access Program, you agree to pay the Fees (as defined below). You shall have the choice to pay the Fees via the credit card or debit card that you provide as part of your Application, or update at a later date ("Active Credit Card"). Further, a pre-authorized pending payment of Fifty-Eight Dollars and Seventy-Six Cents ($58.76) does apply for the trial offer for your initial fourteen (14) day trial membership ("Trial Membership"). This pending charge will remain active for up to thirty (30) days from your initial sign up day.

Posted by PepperElf on 2009-06-17:
You know...

I've heard nothing but complaints about this company....

I guess what I've been saying all along is perhaps a good idea?...


The next time you visit the dentist, perhaps you should ask him or her to recommend something.

Or perhaps try the OTC products - they're cheaper at least.


(I still think it's interesting though... The dentist I grew up with made his own toothpaste - some kind of baking soda mix. I figure he just might know what he's talking about...)
Posted by MSCANTBEWRONG on 2009-06-17:
There's no free sample if you have to provide a credit or debit card.
Posted by PepperElf on 2009-06-17:
heck for samples....

http://www.ehow.com/how_2054497_make-homemade-tooth-whitener.html

well not really free though... just how to make your own =)
Posted by Starlord on 2009-06-17:
Another person who has no idea what Bait and Switch means. You were not charged all that money for the trial supply. If you read the fine print, you will find that by asking for the free trial, you agree to their automatic shipping and deduction of funds from your bank account. There was no Bait and Switch here, and this is a very common tactic. Every time you see them offering a free sample for shipping only, read the fine print. Sorry, but this is yur fault for walking into this with your eyes wide open. When will people learn? There are posts about this every day, and every one acts like it is the company's fault and that they are being scammed. You entered into a contract without reading it, and you are stuck.

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