Prestige Cabinets Complaint - Failure to Satisfy Their Issues Properly
After 5 re-orders of cabinets from Prestige Cabinets, which can be purchased at Menards stores in Indiana, we still do not have the situation resolved. The original issue of poor paint finish throughout the entire kitchen worth of cabinets, has resulted in their inability to resolve the issue on not only the first issue but not even the fifth attempt.
After attempting to go above the representative in our state by calling their corporate office twice, I was both times referred and contacted by the sales representative stating that they his manager doesn't want to speak with me.
So, our kitchen has taken over 4 months to get correct and have not been listened to as a customer.
What are you to do when you try to explain process issues with a company that doesn't care to listen?
The strength of a company lies in it's ability to manage conflict and issues.