Empire Carpeting Complaint - Service - Carpeting Appointment

Review by sonnyb on 2009-06-18
On 6/17/09, I had scheduled an appointment to have a free estimate done re. installing carpet throughout the whole house; 3 bdrm. dining rm. hallway and living room. The appointment was scheduled between 11:00 A.M. and 1:00 P.M. No one showed and no called the cell phone number made available with any problems in locating the house. The house has existed since 1942. Instructions had been given re. the location of cross streets Crenshaw blvd. and Century Blvd., in Inglewood, CA., along with the street address.

When I inquired as to why the appointment was not kept by the agent, I was told that the GPS did not reveal the location. The reason was not that the address had been incorrectly given.

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