Best Buy Complaint - Best Buy is terrible
SPRINGFIELD, PENNSYLVANIA -- My 14 year old daughter finally saved enough for a laptop in March 2009. She bought an ACER for $423.99. It couldn't get on line if more than 3 feet from the router. We brought it back. The Geek Squad sent it back to mfg. Two weeks later we got it back, same problem. We brought it back. They had it another week and called and said it was fixed. I went to pick it up but wanted him to sign on. He couldn't. We got into a heated argument and I told them I would no longer takee this computer. I will NOT pay it on my CC and have disputed it. I will take it to court if need be. The Geek Squad is ignorant and very un-knowledgeable. The idiot had no clue what was going on, and so other geeks came over and all scartched their head.
Yeah sure I want it back after all this time and work being done on it. NO THANKS. I will recommend EVERYONE stay away from Best Buy.
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