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Norton Complaint - They stole my money twice

Review by Mattssstas on 2009-06-19
Don't do business with this company. They charged me twice and now refuse to refund my account. Norton is a fraudulent coumpany with poor custumor support. I would also encourage others to compalin to their states attorney and senators. I'll be calling my attorney soon if no resolution is found. Shame on you Norton. It would also be nice to have support that you can understand vs always going to India.
Comments:4 Replies - Latest reply on 2009-06-19
Posted by Anonymous on 2009-06-19:
Mattssstas, Norton has no support, period. Plus their software can ruin a perfectly good system.
Posted by BEJ on 2009-06-19:
If you charged their product on a credit card--dispute the charges with the credit card company.
Posted by Soaring Consumer on 2009-06-19:
File a chargeback through your bank.
Posted by Anonymous on 2009-06-19:
I would file a chargeback on the entire transaction, not just the 2nd charge. Let Norton sort it out with their merchant account processor.

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