CVS Complaint - Treat You Like A Criminal
MELBOURNE, FLORIDA -- I can honestly say that I go to cvs very frequently to print photos of my little girl and our activities that we do during the week. I like the fact that you can go in the store print your pictures in a fast and private matter. Now, on June 5th my five year old daughter and I had went to the daddy daughter dance and took a photo of the two of us at the dance, and so I asked the photographers asst how many photos will I be receiving they replied just one but you can make as many copies that you want when you get the photo. I said great!
So about a week prior to today I finally received the pic of us two and could not wait to copy it and send it to family and friends. So I go in the store on June 19th after 5pm to make copies of some pics so I can send them off to my family. So I asked for some assistance from a young male employee about increasing the size of a pic that was no bigger than a half dollar, then some manager came over and just interrupted what the employee was showing me, which I thought was extremely rude, to show me what the young man was showing me in the first place.
So we get the picture done and I pull out the daddy daughter dance pic to make a copy of it. So I start going through the steps to make copies and here comes the manager again, starts pressing buttons and lifts up the scanner lid and says "you can't copy this", so I tried to explain it to her that the photo place said it was alright to make a copy of the photo. So she rudely interrupted me and explained it to me like I was a three year old about why I can't copy that photo. Ok I get already, no problem, it will not happen again, my mistake.
Now I go in there today about an hour ago with my daughter to develope more pictures. And guess whos working, the same manager. So I go to the Kodak photo printer to make copies of our day to send off to our family and I hear "you need help with that", no thank you I said and non discretely I hear the mngr call the cashier over to her and let her know to check my pics b/c I tried developing a pic that they (cvs) are not allowed to do. So I shake my head (like are you for real),so I get my pics developed and put them in my envelope and went to the counter, I let a lady go in front of me, I'm in no rush. So the mngr oopens up a register just to take my purchasse herself, and believe me it was not b/c there was a line there was only two of us in line. So I hand her my receipts and she asks me for my envelope to see what was in there, I said the five pics that I took." Well, I have to check, its my job.", Never in my life have I have seen her or anybody check any envelope ever at that cvs. I know why, she knows why, and I have never felt so demoralized and made to feel like a common thief that had to have my things searched every time I go in to that particular cvs. What she did was wrong and demeaning to me and I would not be surprised if it does not happen often to other shoppers. So I will be looking into this kind of situation to make sure some action will be taken.